Corso Vittorio Emanuele II, 39 - Roma 0669207671

Frequently Asked Questions

Matriculation

Matriculation takes place throughout the year. The academic year starts on the day you matriculate and lasts exactly one calendar year.

At the following link you will find the whole procedure for matriculation: Immatricolazione

Since all enrollment documents were uploaded online at the time of enrollment, you will only need to submit documents related to your university training credits (ECTS) recognition file.

The recognition of university credits can be requested through the following link: Riconoscimento crediti

After matriculation, you can send us the documents concerning the recognition of credits by PEC (info@pec.uninettunouniversity.net) or by registered mail with return receipt
(UNINETTUNO - Corso Vittorio Emanuele II, 00186 Roma).For more information see the section ECTS Recognition

Both PEC and registered mail generate a delivery receipt. With the PEC it is instantaneous, with the registered mail is subject to the delivery time of the Italian Posts. For this reason, we suggest that you do not ask our offices for confirmation of receipt: you will receive it compulsorily through the channel chosen for sending.

Yes, but only if you are enrolled in the first year of a three-year degree course.

The check is compulsory, it is not an entrance test, but it aims at verifying if you have the necessary skills to deal with subjects of the first year of the Study Course. It is advisable that it is carried out before starting the study of the subjects of your course. The result of the test is not binding for the enrolment and for attending the modules; any weaknesses must be remedied.

The test consists of two or three multiple-choice tests, and you will have two attempts to pass each test. Before starting each test, you must carefully read the instructions in the "Course Program" section. After two unsuccessful attempts, you will be required to make up for any weaknesses in the test yourself, following the instructions in "Course Program". The remediation must necessarily take place within one year of matriculation.

You will be assigned Additional Training Obligations (OFA), which require an in-depth study of the topics covered in the test.

Once the in-depth study is completed, you will need to repeat the test until you pass.

Failure to pass all the tests does not affect your ability to study the first year courses or take the corresponding exams.

After one calendar year from your enrollment and if the "Failed tests" condition persists, you will not be able to enroll in the second year, but only in the first year as a repeater.

However, if you pass the test during the enrollment period as a repeater in the first year, you will automatically be enrolled in the second regular year with the consequent unblocking of the corresponding exams.

How to Study?

The learning and teaching modes are illustrated in the following page: our method

Classes

Once you have successfully logged in to your student’s page, you can sign up for a class by clicking on the link “Sign up for classes” and select the button “Enrolment available. Click here to enroll”.

For each Course, for each academic year, we organize three course delivery periods: Teaching Activities Planning

Yes, class signing-up is mandatory in order to then be admitted to the exams.

There are no particular limits: it depends on how much time you plan to spend studying. You can keep track of the classes for which you have enrolled directly on your bulletin board on the student page.
The system will only let you enroll in the classes available for your year of enrollment (and previous years).

All you have to do is send an email to your Dean’s Office specifying the debt courses you need to sign in for.

Professor/Tutor

You are automatically assigned a professor/tutor when you register for the class.

You can find the professor/tutor's email address in the module’s page. In the agenda you can see the appointments of the interactive classes and tutoring sessions.

Yes, the professor/tutor has access to the tracing of your online activities, so as to check the degree of your participation in the teaching activities and provide you with adequate support.

Socrates AI

Socrates AI is your digital guide in the universe of UNINETTUNO. It is a generative artificial intelligence model designed to assist you in learning, based on the resources of the official UNINETTUNO didactic cyberspace and the pre-trained knowledge of the MS GPT-4 engine. Its name is a tribute to Socrates, the philosopher who believed in the critical pursuit of knowledge and the power of dialogue.

Socrates AI processes the information contained in the official UNINETTUNO didactic materials, accessible through the university's platform. It uses these resources, along with its pre-trained knowledge, to provide you with accurate answers, stimulate your curiosity, and encourage critical thinking. Each response includes the exact sources, allowing you to verify and delve deeper.

No, Socrates AI cannot browse the Internet. Its responses are based exclusively on the official UNINETTUNO didactic materials and its pre-trained knowledge base. This ensures that the information provided is rigorous, verified, and reliable.

Socrates AI is capable of conversing in several languages, adapting to your needs to offer personalized support.

The main features of Socrates AI include the ability to converse on general topics thanks to its generative knowledge base, allowing it to dialogue on a wide range of themes and respond appropriately to your questions on topics of general interest. It offers specific assistance on UNINETTUNO's didactic content, thoroughly knowing the courses and helping you better understand the concepts and notions covered. Its responses are based on official didactic materials verified by UNINETTUNO's faculty, ensuring the quality and reliability of the information. Socrates AI has cross-access to UNINETTUNO's knowledge base, able to answer questions on any discipline without distinction between degree courses or fields, offering comprehensive and flexible assistance. In every interaction, it guides you with progressive answers, deepening topics based on your requests in an open dialogue that facilitates understanding and stimulates reflection.

You can interact with Socrates AI directly from the UNINETTUNO portal. From the Home Page, select the Socrates AI icon; from the Didactic Cyberspace, select it from the learning environments; from the Library, choose Socrates AI from the Libraries menu.

You can use Socrates AI to resolve doubts and deepen didactic materials by asking for clarifications on concepts, exercises, or other specific UNINETTUNO study materials to fully understand the contents. It supports you in exam preparation by providing suggestions and answers on key topics and helping you organize your study effectively. Additionally, it offers quick access to resources and references, providing you with indications on official materials such as handouts, articles, and video lessons, suggesting the most useful resources for your study path.

Socrates AI is designed to provide you with accurate information based on UNINETTUNO's official materials. However, errors or limitations may occur, especially if the requested information is not present in the available materials. We always encourage you to verify the answers and consult the indicated sources.

Socrates AI is constantly evolving. Although it is designed to offer advanced assistance, there are always aspects that can be improved. Your feedback is valuable in making the system even more precise and complete.

No, Socrates AI does not replace teachers or official didactic material. It is a support tool designed to accompany you on your learning journey, stimulating reflection and helping you better understand the contents. It encourages you to explore, ask questions, and develop your critical thinking.

Socrates AI is based on official didactic materials verified by UNINETTUNO's faculty and integrates the basic knowledge of the engine. Each answer includes the exact sources, allowing you to verify the information and further deepen your understanding.

Interactions with Socrates AI are protected and comply with privacy regulations. Your personal data is handled securely and is not disclosed to third parties.

Teaching Materials

No, the video lessons are available only in online streaming on the UNINETTUNO platform. You can download on your PC all the other materials: slides, conceptual maps, exercises, bibliography, webographies, books and articles.

No, the UNINETTUNO model provides for maximum flexibility, so you will find the videolessons (and all other materials) always available online.

Yes, every activity you do online will be traced by the system so that you and the professor/tutor can see the progress of your study. Tracing updates automatically every night.

Student’s Record Book

No, you don’t. You can find the online student’s record book in your student’s page, selecting the link “Browse the student’s record book”.

You can browse your student’s record book also at the Administrative Secretariat

The timing of uploading recognized credits requires technical and administrative checks. If you have submitted all the required documents, you will just have to wait.
There is no need to worry: until you see the updated record book, the acknowledgement of credits that you received via email will be valid.
There is no need to prompt the update: the Dean’s Office works by following the timing of receipt of documents.

Exams

You can read all about the admission specifications directly on the Exam Guide.

The UNINETTUNO model envisages 7 exam sessions per academic year, divided into 3 sessions (winter, spring, summer) plus an extraordinary session. The sessions are organized in the following months: December, January, April, May, July, September, October.
You will be able to attend the first useful session from your registration. On the website you can find the delivery periods/exams.

In proximity of the session, detailed schedules with the dates of the sessions are published and the booking lists are opened in the Administrative Secretariat. At the right time you will receive all the information from the specific email account esami@uninettunouniversity.net

Students who have followed the planned training course will be admitted to the exam.

For each module, in the left menu in the course page, you will find the Didactic Activities Planning and the Exam Guide. In the Forum of the module you will find the welcome letter that each Professor/Tutor publishes at the beginning of the course. We also suggest you to always refer to the course professors/tutors for detailed information on this point.

To find the nearest site you can browse the following page: UNINETTUNO exam sites.

The exams are held in written form but it is possible to ask professor/tutors and/or teachers of individual courses to take them orally, at our headquarters in Rome and in some UNINETTUNO poles.

Due to the ongoing pandemic emergency caused by COVID19, the exam procedures are currently modified to ensure students and teachers educational continuity without exposing them to potentially risky situations.

The exams are held in oral mode according to the procedures indicated on the page Online Exams.

Developments in the online examination procedures that allow for controlled written tests, and possible openings of specific sites for the conduct of face-to-face exams, will be communicated through the institutional channels of the University to all students.

You can book exams, for the site of interest, from your private area in the in the "Exams" section .

Final Exam

The Thesis Rules for each Faculty and the forms required for applying for the final exam are available in the page Graduation Thesis .

Certificates

You can download certificates from your private area in the administrative secretariat. However, you can read all the procedures on the page Certificates.

ECTS Recognition

Please fill in all the fields without adding or eliminating any cells, columns or lines. If you apply for the recognition of a SECOND-LEVEL Degree Course, you must state also all exams of the THREE-YEAR Degree Course you earned.
Scientific Disciplinary Sectors (SSDs) should not be indicated in case of exams taken in Degree Courses established prior to Legislative Decree 509/99 (Previous Regulations).

The Unique Form must be submitted exclusively in a DOC or RTF format, (not in PDF, not as a photo etc…)

In the yellow table you have to state ONLY the university exams passed in other Universities or at UNINETTUNO (if you are enrolled). Please do not include exams recognized further to transferring to another degree course. Only the exams initially passed will be recognized. Please do not include exams recognized as part of a CV.

This table MUST BE NEVER eliminated from this form; it must be filled in stating any exams recognized because of professional career or certifications (for example, an English language, computer skills certificates etc.).

It is possible to request a Historical Certificate to the University Secretariats or through their online systems.
All the passed exams must be stated including relative grade, date, ECTS University Training Credits and SDS. In the case of degree paths based on the previous regulations, it is necessary to state only grade and date of exams taken. The date must be written in full: day, month and year.

The exams passed for a Master’s course or for specializing courses must be stated in the yellow table only if each exam includes: grade, date, ECTS University Training Credits and SDS.

Alternatively, the master’s courses and other specializing courses can be stated separately in an enclosed document, certificate, self-certification etc…

Support

For any technical issues that have to do with the site or your email account, the reference is webmaster@uninettunouniversity.net.

For administrative issues related to payments and enrolment renewal, please write to info@uninettunouniversity.net.

For questions regarding the Study Course , please write to your Dean’s Office of reference:

For everything related to the teaching activities of individual courses, please contact the professor/tutors of the subjects via email.

JOB Center

The JOB Center is the new Outgoing Orientation and Placement Office of UNINETTUNO.

It is addressed to undergraduate and graduate students of UNINETTUNO.

The The JOB Center office was set up to follow the student in the use of the platform and support him/her during his/her experience. You can write to: placement@uninettunouniversity.net  for any information.

Assistance is available in Italian and English.

In order to access the JOB Center you need to be invited by the university. You will receive an email when you meet the academic requirements.

A If you believe you meet the academic requirements but have not received the invitation email, please write to: placement@uninettunouniversity.net with the subject line "JOB CENTER ENROLLMENT - REQUEST FOR ACCESS". Office staff will contact you as soon as possible.

A During enrollment, you will be given a specific code. Enter your university email and a password of your choice. Then enter the code you received in the email in the field provided.

There is no academic Professor/Tutor available.
In fact, the JOB Center has a Career Advisor, a profile who takes care of you and supports you in the use of the platform, of its management and advises the students in case of need.

Yes, it is sufficient to be an undergraduate or graduate student who has completed the course for less than two months. An undergraduate is defined as a person who has met the academic requirements to submit a thesis request

JOB Center's Career Advisor is responsible for following students through the various activities and guiding them to use the platform.

Yes, the platform's technical provider, Jobiri, organizes webinars on job training and interview preparation. Platform subscribers will receive an email about the organization of training webinars.

No, unfortunately it is not possible to upload your current CV. However, you can create new ones, using up to ten different formats of pre-filled CVs and a tool that suggests you how to effectively fill out your CV. You can also analyze the CV built on the platform.

No, unfortunately it is not possible to upload your own cover letter. However, you can create new ones, using up to four new formats. You can also create an email in response to your interview call, or a thank you email.

No, there is no limit to the number of CVs you can create using the platform tools.
JOB Center encourages the creation of different versions of the same CV that highlight different aspects of your training or experience, thus building a specific CV for each type of application.

Access to the platform is restricted to undergraduate and graduate students.

A  The platform collects thousands of job openings found on the large search engines associated with Jobiri. Moreover, UNINETTUNO's partner companies have access to a preferential channel to contact students. Partners can highlight their job offers and select students through the "Talents Bank".

Technical notes

The portal www.uninettunouniversity.net has been created in such a way as to offer maximum compatibility with the most commonly used systems available for students, teachers, tutors and any other possible users of the program. Tests have been conducted on the most common platforms (Mac OS, Windows, Linux) and on the principal browsers (Internet Explorer, Mozilla Firefox, Opera).
The code used conforms to the standards of W3C
The hardware and software requirements are minimal and are generally fulfilled by a normal system designed for home use; the software used, which is distributed under different licence types but in any case is available free of charge, can be dowloaded from the sites of the respective companies that produce the software.In order to make the most of the multimedia contents present and of the tutoring online services, it is necessary:

  • to have a connection to the Internet. For optimum use an ADSL connection is suggested.
  • to have installed on one's own system one of the principal browsers available, for example: Microsoft Edge (available at the following address: https://www.microsoft.com/windows/microsoft-edge), Mozilla Firefox (available at the following address: http://www.mozilla.com/firefox/central/), Google Chrome (available at the following address: https://www.google.com/chrome/?hl=en ).
    Note: Internet Explorer 11 on Windows 7 is not supported, furthermore Internet Explorer does not allow access to Office 365.
  • to have installed the last available release of Adobe Flash Player in order to play videolessons and on-demand virtual classrooms encoded in MP4/H.264; the last version is available free of charge at the address   http://get.adobe.com/it/flashplayer/ ; with MP4/H.264 videolessons Linux, OSX and new generation tablet/smartphone users will use all the functionality (indexing, bookmarking) of UTIU videolessons;
  • On the Linux platform it is possibile to access films in streaming by installing the proper codec on one's own mutimedia player of choice.
  • to have installed on one's own system the software Adobe Acrobat Reader in order to view materials in pdf format. This software is available free of charge at the following address: http://www.adobe.it/products/acrobat/readstep2.html
  • have installed the Teams application.
  • In order to configure UNINETTUNO email system for students a how-to guide is available

We invite you to select the link “Did you forget your password?” available in the homepage and then go on following the instructions for the “student” user profile.

We wish remind you that the password to access the Didactic Cyberspace is the same one that is used to access your University e-mail account and the Administrative Secretariat.

We wish remind you that the password to access your e-mail account is the same one that is used to access the Didactic Cyberspace and the Administrative Secretariat.

You can access the interactive classroom by selecting the relative link on the agenda, if available, or by following the instructions below:

- From your own Student’s Page select the module you are interested in.
- From the left side menu select the “Interactive Classrooms” item.
- From the displayed page select “Access the Interactive Classroom”.

In order to install the Teams application, if you are using a desktop PC, select the link below:

download Teams
Go on by selecting “Download Teams”; when the download is complete, double click on the downloaded file to start the installation of the software package.

microsoft-Teams

If you are using a mobile device select the icon to access Play Store (for Android devices) or App Store (for Apple devices) and enter “Microsoft Teams” in search banner; select the “Install” item based on the outcome of Microsoft Teams (Microsoft Corporation).

After having completed the setting-up, by selecting the link to access an online meeting you can access the application by selecting the “Open Teams App” item.

microsoft-Teams

Open the Google Chrome or Microsoft Edge and after having selected the link to access an interactive classroom, select the “Go on with this browser” option.

come-vuoi-accedere-alla-riunione-di-Teams

N.B. : If you are using Microsoft Edge, on your first access an online meeting through the Web-based application, you will display the page shown below; select the “Access” item To enter your university e-mail address

riunione-teams

Please enter your university e-mail address into the interface

accedi-a-team

Complete the signing-in procedure and select the gear-shaped icon to check the audio and video setting-up.

partecipa-ora-a-team

Turn on your microphone and webcam and select “Participate now”.

partecipa-ora-a-team

Your university e-mail address.

Launch the Teams application on your device (in a Windows environment from the “start” menu or from the “search” one write “Teams”; in a Mac environment go into Finder, select the “Applications” item and double click on “Teams”).

Make sure you have an audio and video device connected to the computer you are using.

Please enter your university e-mail address into the interface.

configurare-teams-accedi

configurare-teams-inserire-password

In the interface below, unselect the “Allow organization to manage your device” and select “No, access only this app”.

configurare-teams-rimane-connesso

After having signed in with Teams, select the icon with your initials that you see on the top right of the screen.

configurare-teams-attiva-riunione

Select the “settings” item, the “devices” one and check the functionalities of the audio and video devices:

configurare-teams-Impostazione

After having selected the right device, make a test call to check the audio devices and check if you can see a preview of the picture in the video camera section.

We wish to inform you that the statistical data are visible in the “Student’s Page” starting from the day after the vision of the videolessons.

In order to fill in the questionnaire you will have to log in using the University’s e-mail account from your Web browser.

Once you are logged in to your “Student’s Page”, we invite you to open a new sheet in your browser and access your e-mail account. At this point, you can select the “Questionnaire” item and start fill in it.

From the course page, select the “Interactive Exercises” menu item; for each interactive exercise completed you can select the “Display Questionnaire Rates” item and then “See Answers”.

You will display some questions with the supplied answers and the relative assessment.

Identity Provider

The Identity Provider (IdP) allows Uninettuno Community users to access the resources and web applications hosted by other members of the IDEM Federation (IDEntity Management for federated access), of the education and Italian research community  and by the international eduGAIN inter-federation .

The IdP is a service that sends information about the digital ID of a user trying to access an app made available by a member of IDEM or eduGAIN.
This information, formatted as an XML document called a SAML assertion, allows the app to make an access control decision without having to log in the user directly. Instead, the user logs in to his or her home institution – in this case, Uninettuno.
We use the Shibboleth Identity Provider service; for more information see the link: https://shibboleth.atlassian.net/wiki/spaces/CONCEPT/overview

Shibboleth is an open source project, is one of the world's most widely deployed federated identity solutions.
IDEM GARR uses Shibboleth software to implement its SAML identity federation protocol, in addition to implementing rich facilities for managing user attributes that may help service providers make authorization decisions.

The Security Assertion Markup Language (SAML) is an IT standard for the exchange of authentication and authorization data (in XML format) between distinct security domains, mainly an Identity Provider and a Service Provider.
SAML is developed by the OASIS Security Services Technical Committee .

The SAML Assertion is an XML document that the Identity Provider sends to the Service Provider containing various information about the user's identity and authorization status.
Uninettuno is very careful to the potential sensitivity of information (attributes) issued in the SAML Assertions of our Identity Provider on users and has adopted a policy that provides for the use of the regulations on security measures for personal data GDPR.

You may not be eligible for an assertion from Uninettuno (see above for details on University assertion policy), or you may not meet that site's specific access requirements; even if there is nothing blocking you from successful assertion by the Uninettuno IdP, every third-party site has its own access rules, and may not let you in as a result.